Warranty
You can find warranty periods and what warranties cover at https://www.burga.com/pages/warranty. If you believe your product is covered by a warranty, contact us and provide:. This information will help us resolve your problem faster.
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Defective product or Warranty
I’ve received a broken or defective product
Don't hesitate to contact us and provide:. This information will help us resolve your problem faster.
The case is too large / doesn’t fit / wrong size
Review your order and make sure you have ordered the correct product for your model. If you ordered correctly and received an incorrect case contact us and provide:. This information will help us resolve your problem faster.
The colors on my case look different from the photos
Actual colors may vary slightly from the images shown on our website. If you believe your product is defective or if you received the wrong design, contact us and provide:. This information will help us resolve your problem faster.
The inner part of the phone case is falling out
These cases are dual-layer, made of shock-absorbing TPU inside and a hard plastic (polycarbonate) shell on the outside. These layers are designed to work together but remain separate for easy handling and enhanced protection. If the outer polycarbona
The look of the same design varies for different products
The technologies and materials utilized in the production of our cases may vary across different models. As a result, slight variations in shade and color can occur, even within the same design. However, that's not considered to be a defect. If you b
Defective Airpods Case
The print on them is printed separately, and the covers are assembled together later on. Due to this reason, the pattern might not always fully align, however, it is not considered to be a defect. Other situations: