The case is too large / doesn’t fit / wrong sizeUpdated 10 months ago
Review your order and make sure you have ordered the correct product for your model.
If you ordered correctly and received an incorrect case contact us and provide:
Order number
Detailed description of the problem
Attach a video clearly showcasing how the case fits your phone.
For Snap and Tough type cases - including the inside of the case with a clearly visible phone case model in the video
This information will help us to resolve your problem faster.