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Help Center | BURGA

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General Information

How can I pay for your products?

A discount code isn't working, why?

Do you have special offers & discount codes?

I have problems with the payment process. Help me.

Can I use PayPal to pay for my order to Australia?

Payment

Summer Sale - Shipping information update

Can I get free shipping?

How much does the shipping cost?

Do you offer express shipping?

Do you cover customs/import fees?

What countries do you ship to?

How long does the shipping take?

I have not received my order even though the estimated delivery time has passed. What do I do?

Can I get the tracking information?

Shipping & Delivery

What are your cases made of?

Who designs BURGA cases?

Which phone models do you have cases for?

Are your phone cases MagSafe®️ compatible?

Do BURGA iPad cases support Apple Pencil charging?

Can Tough cases be sold in separate parts?

How much does the MagSafe module weight?

How thin are the tough cases?

Are your phone cases BPA free and phtalate free?

Are the cases recyclable?

Are BURGA products vegan?

What are the ingredients of the ink BURGA uses to print cases?

Do BURGA phone cases have a raised bezel for camera protection?

Products

I want to return the item. How can I do it?

Are returns free?

When can I return the item?

What is your return address?

Returns & Refunds

What is BURGA VIP Lounge and how can I join?

What can I redeem with BURGA points?

How do I maintain my VIP Lounge status level?

How do I move up a tier level?

How do I earn more points?

Can I redeem multiple voucher codes in one transaction?

What does pending points status mean?

Why have my points been deducted?

Loyalty Program 'VIP Lounge'

Important information

BURGA Referral Program

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Loyalty Program 'VIP Lounge'

BURGA Referral Program