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Help Center | BURGA

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General Information

How can I pay for your products?

A discount code isn't working, why?

Do you have special offers & discount codes?

I have problems with the payment process. Help me.

Can I use PayPal to pay for my order to Australia?

Payment

Can I get free shipping?

How much does the shipping cost?

Do you offer express shipping?

Do you cover customs/import fees?

What countries do you ship to?

How long does the shipping take?

I have not received my order even though the estimated delivery time has passed. What do I do?

Is there tracking information for my order?

What tracking websites can I use to track my order?

Shipping & Delivery

What are your cases made of?

Who designs BURGA cases?

Which phone models do you have cases for?

Are your phone cases MagSafe®️ compatible?

Can Tough cases be sold in separate parts?

How much does the MagSafe module weight?

What is the weight and thickness of the case?

Are your phone cases BPA free and phtalate free?

Are the cases recyclable?

What are the ingredients of the ink BURGA uses to print cases?

Do BURGA phone cases have a raised bezel for camera protection?

Is there glitter on the phone cases?

My phone model is not in the list. Will the other phone model case fit?

How to clean phone cases?

Phone cases

Do BURGA iPad cases support Apple Pencil charging?

Are BURGA products vegan?

iPad cases

How to remove the ring holder?

Are ring holders reusable?

Are ring holders magnetic?

Are ring holders compatible with MagSafe?

Can I use a ring holder with wireless charging devices?

Ring Holders

Does the wireless charger work with my phone?

How does the wireless charger work?

Does the wireless charger support fast charging?

Charging Accessories

Can I wash drinkware items in the dishwasher?

Drinkware

Products

I want to return the item. How can I do it?

Are returns free?

What is your return address?

How long do I have to return my order?

Can I return a customized case?

Returns & Refunds

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