Pre-dispatch
I haven’t received tracking confirmation
You'll receive a shipping confirmation email with a tracking number as soon as your order gets shipped. If it’s been over 9 business days since you placed your order and you haven’t received your shipping confirmation email, don’t hesitate to contact
I have not received my order confirmation, but I have been charged.
If you checked your spam mail, waited 24 hours, and still didn't receive the confirmation e-mail, contact us, and we’ll help you out.
I want to cancel my order
Customer support can cancel your order before it gets shipped. In case the package is already shipped, you'll have to return it before we can process a refund or exchange. If you want to cancel your order, contact us and let us know that you'd like t
I want to edit my order
Orders can’t be edited. You can contact us and ask to cancel your order for you. You'll get refunded and can make an adjusted purchase again.