Charging

Can I return my power bank from outside the EU?

Currently, returns are only accepted from EU countries due to shipping regulations. We can't process returns from other regions, including the UK, Switzerland, and the rest of the world. We’re actively working on expanding our return options to more

Is the Magnetic Power Bank compatible with all devices?

Our Magnetic Power Bank supports three charging options: MagSafe, Qi wireless charging, and a charging cable. However, MagSafe functionality only works with Apple devices and some Samsung Galaxy models that have built-in MagSafe technology. For other

Magnetic Wireless Chargers

Why does my power bank feel warm while charging?

Because it’s doing what it’s meant to do. Fast charging generates energy, and the metal casing naturally disperses that heat to keep the system balanced. You might notice it getting warm to the touch, which is completely normal and helps it run smoot