Customer supportUpdated 20 days ago

Even during this busy season, we try our best to assist our customers with a lot of care and attention, which means our replies may take up to 3-7 days. More complex issues requiring extra care may take up to 14 days to resolve.

We know waiting for an answer isn’t ideal, but we promise - we haven’t forgotten about you. Just a quick note - sending multiple messages pushes your inquiry to the back of the line, which delays our response, so your patience helps us make sure you get the best possible care - thank you!