The case is too large / doesn’t fit / wrong sizeUpdated 4 months ago
Review your order and make sure you have ordered the correct product for your model.
If you ordered correctly and received an incorrect case contact us and provide:
Order number
Detailed description of the problem
Attach a video clearly showcasing how the case fits your phone.
For Snap and Tough type cases - including the inside of the case with a clearly visible phone case model in the video
This information will help us to resolve your problem faster.